Preliminary Information Form

TOPIC 1

The subject of this Sales Contract Preliminary Information Form covers the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers - Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) regarding the sale and delivery of the product/products, the characteristics and sales price of which are specified below, sold by the SELLER to the CUSTOMER/BUYER. By accepting this preliminary information form, the BUYER accepts in advance that he/she will be obliged to pay the order price and additional fees such as shipping fee, tax, if any, and that he/she has been informed about this.

2.SELLER INFORMATION

Title: KAANB CLOTHING REPRESENTATION TRADE LTD.CO.

Central Registry Number: 0484098690800017
Address: İKİTELLİ OSB MAH. ATATÜRK BOULEVARD BOTAŞ BUSINESS CENTER A BLOCK FLOOR 2 FLAT 13 BAŞAKŞEHİR 34490 ISTANBUL/Türkiye
Email: info@turkan.com.tr
Phone: 0212 438 22 81
Fax: 0212 438 23 20

3. BUYER INFORMATION (Hereinafter referred to as BUYER.)

Person to be delivered:
Shipping address:
Telephone:
Fax:
Email/Username:

4. ORDERER INFORMATION (Hereinafter referred to as ORDERER.)

Name, surname/Title:
Address:
Telephone:
Fax:
Email/Username:

5.INFORMATION ON THE PRODUCT/PRODUCTS SUBJECT TO THE CONTRACT

5.1 The basic features of the Goods / Product / Products / Service (type, quantity, brand / model, color, number) are available on the SELLER's website. You can examine the basic features of the product during the campaign period. Valid until the campaign date.

5.2 The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. The prices announced for a limited period are valid until the end of the specified period.

5.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.

Product Description

Type

Brand/Model

Colour

Piece

Unit Price

Subtotal
(VAT Included)

Shipping Amount:

Total :

Payment Method and Plan:
Delivery Address:
Person to be delivered to:
Billing Address:
Order Date.
Delivery date:
Delivery method:


The shipping fee, which is the cost of shipping the product, will be paid by the BUYER. (If there is another foreseeable cost similar to shipping or delivery, this cost should be added. If the amount of the additional cost cannot be determined, information should be added stating that there will be an additional cost.)

 

6.GENERAL PROVISIONS

6.1. BUYER accepts, declares and undertakes that he/she has read the basic characteristics, sales price and payment method of the contractual product and preliminary information regarding delivery on the SELLER's website, has been informed and has made the necessary confirmation electronically. BUYER; by confirming the Preliminary Information electronically, accepts, declares and undertakes that he/she has obtained the address that should be given to BUYER by SELLER before the establishment of the distance sales contract, basic characteristics of the ordered products, price of the products including taxes, payment and delivery information correctly and completely.

6.2. Each product subject to the contract shall be delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance to the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. In the event that the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

6.3. SELLER accepts, declares and undertakes to deliver the product subject to the contract in full, in accordance with the qualities specified in the order and with the warranty documents and user manuals, if any, free from any defects, in accordance with the legal legislation requirements and standards, to perform the work in accordance with the principles of honesty and integrity with the information and documents required for the job, to maintain and increase the service quality, to show the necessary attention and care during the performance of the job, and to act with prudence and foresight.

6.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining his/her explicit approval before the expiration of the performance obligation arising from the contract.

6.5. The SELLER accepts, declares and undertakes that if it cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it will notify the consumer in writing within 3 days from the date it learns of this situation and will refund the total price to the BUYER within 14 days.

6.6. The BUYER accepts, declares and undertakes that it will confirm this Preliminary Information Form electronically for the delivery of the contractual product, and that if the contractual product price is not paid and/or is cancelled in the bank records for any reason, the SELLER's obligation to deliver the contractual product will be terminated.

6.7. If the price of the contractual product is not paid to the SELLER by the relevant bank or financial institution as a result of the unfair use of the BUYER's credit card by unauthorized persons after the delivery of the contractual product to the BUYER or the person and/or organization at the address indicated by the BUYER, the BUYER accepts, declares and undertakes to return the contractual product to the SELLER within 3 days, the shipping costs being borne by the SELLER.

6.8. If the SELLER cannot deliver the contracted product within the specified time due to force majeure events that develop beyond the will of the parties, are unforeseen and prevent and/or delay the parties from fulfilling their obligations, the SELLER accepts, declares and undertakes to notify the BUYER. The BUYER also has the right to request the SELLER to cancel the order, replace the contracted product with a similar one, if any, and/or postpone the delivery period until the preventive event is eliminated. In the event that the order is cancelled by the BUYER, the product price shall be paid to the BUYER in cash and in a single payment within 14 days. In the case of payments made by the BUYER by credit card, the product price shall be returned to the relevant bank within 14 days after the order is cancelled by the BUYER. BUYER accepts, declares and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank may take up to 2 to 3 weeks, and since the reflection of this amount in the BUYER's account after its refund to the bank is completely related to the bank transaction process, BUYER accepts, declares and undertakes that it cannot hold the SELLER responsible for possible delays.

7.INVOICE INFORMATION

Name/Surname/Title:
Address:
Telephone:
Fax:
Email/username:
Invoice delivery: The invoice will be delivered together with the order to the invoice address during order delivery.

8.RIGHT OF WITHDRAWAL

8.1. In distance contracts related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to him/her or to the person/institution at the address he/she has indicated, without assuming any legal or criminal liability and without giving any reason, provided that he/she notifies the SELLER. In distance contracts related to the provision of services, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer before the expiration of the right of withdrawal period. The expenses arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he/she has been informed about the right of withdrawal.

8.2. In order to exercise the right of withdrawal, it is required that a written notification is given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and that the product has not been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions set forth in this contract. In case of exercising this right,

8.2.1 The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

8.2.2. Return form,

8.2.3. The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

8.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

8.2.5. If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to his fault. However, the BUYER is not responsible for changes and deteriorations that occur due to improper use of the goods or product during the right of withdrawal period.

8.2.6. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

9. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

9.1. a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or provider.

  1. b) Contracts regarding goods prepared in line with the consumer's wishes or personal needs.
  1. c) Contracts for the delivery of goods that are perishable or subject to expiration.

ç) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.

  1. d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.
  1. e) Contracts regarding books, digital content and computer consumables, data recording and data storage devices presented in material form, if protective elements such as packaging, tape, seal, package are opened after delivery of the goods.
  1. f) Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of a subscription contract.
  1. g) Contracts related to accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.

g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.

  1. h) Contracts regarding services that are started to be performed with the consumer's approval before the expiry of the right of withdrawal period.

In order for cosmetics and personal care products to be returned, their packaging must be unopened, untested, undamaged and unused.

10. COMPLAINT

10.1. If the Buyer/Consumer has a means of communication such as a complaint line or e-mail, other than the contact information provided above, for complaints, this information must be added.

10.2. The BUYER may apply for complaints and objections to the consumer district/provincial arbitration committee, (consumer) mediation office or consumer courts where the consumer is located or where the consumer transaction is made, within the monetary limits specified in the law below.

10.3. Monetary limits are updated every year, and in applications to be made to consumer arbitration committees in 2021, in provinces with metropolitan status, district consumer arbitration committees will be responsible for disputes with a value below 7 thousand 550 liras; in provinces with metropolitan status, provincial consumer arbitration committees will be responsible for disputes with a value between 7 thousand 550 and 11 thousand 330 liras; in the centers of provinces that are not metropolitan and in their affiliated districts, provincial consumer arbitration committees will be responsible for disputes with a value below 11 thousand 330 liras.

SALES PERSON:

BUYER:

HISTORY:

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